FAQs

1. Can I return items?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please contact our customer support team at revivefitnessofficial@gmail.com to initiate the return process.

2. How long does shipping take?

Shipping times may vary depending on your location and the product you ordered. Generally, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

3. Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

4. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for your convenience.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be some restrictions and additional customs fees or taxes imposed by your country's customs authorities. These fees are the responsibility of the buyer.

6. Are your products genuine?

Yes, all our products are genuine and sourced directly from reputable manufacturers. We take pride in offering high-quality products to our customers.

7. What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer support team immediately. We will evaluate the issue and make it right by offering a replacement or refund.

8. Can I cancel my order?

Yes, you can cancel your order if it has not been shipped yet. Please contact our customer support team as soon as possible to request a cancellation. Once the order has been shipped, it cannot be canceled.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact our customer support team to inquire about our wholesale pricing.

10. How can I contact customer support?

You can contact our customer support team by emailing us at revivefitnessofficial@gmail.com. We strive to respond to all inquiries within 24 hours and provide the best possible assistance to our valued customers.